Terms and Conditions for helorivantex.com
Please read these terms carefully before using our website or subscribing to our services. By accessing or using helorivantex.com, you agree to these terms.
7 October 2025
Acceptance of terms
By using our website or services, you confirm that you have read, understood, and agree to these terms and any future updates.
Definitions
Key terms used in these terms and conditions are defined below.
- ‘Service’ refers to the subscription-based planning offered to users.
- ‘User’ means any individual accessing our website or subscribing to our services.
- ‘Content’ includes text, images, and information on helorivantex.com.
- ‘Adviser’ is the professional assigned to support your planning needs.
Service usage
Our service is intended for Australian residents seeking ongoing planning support. Access is for personal use only.
Eligibility
Users must be at least 18 years old and reside in Australia. We do not accept users from other jurisdictions.
18+ only. Proof of age may be required.
User responsibilities
Users agree to provide accurate information and comply with these terms.
- Keep login credentials secure and confidential.
- Notify us promptly of any unauthorised access or security concerns.
- Use the service for lawful purposes only.
- Not impersonate others or provide false information.
Prohibited uses
Certain uses of our website or service are not allowed.
- Engaging in illegal, fraudulent, or harmful activities.
- Attempting to access or alter our systems without permission.
- Uploading harmful content or malware.
- Disrupting website operation or service delivery.
- Using the service for commercial resale or redistribution.
Intellectual property
All content on helorivantex.com is owned by us or our licensors and protected by copyright. Users may not reproduce or distribute content without permission.
User content
Users may submit information during service use. All content must comply with our terms and not infringe on rights of others.
User content rights:
By submitting content, users grant us a licence to use it for service delivery and communication.
Privacy and data use
We process your personal data in accordance with our Privacy Policy. Please review it to understand how your data is used and protected. See Privacy Policy
Disclaimers and limitations
We do not guarantee outcomes or performance. Results may vary for each individual.
Important notice:
All information is general and does not constitute personal advice. Consult a professional for your situation.
Limitation of liability
We are not liable for direct or indirect losses arising from the use of our site or services.
Indemnification
You agree to indemnify us for claims arising from your use of the website or services.
Dispute resolution process
We aim to resolve disputes amicably. Please contact us first to address any concerns.
Arbitration
Disputes not resolved directly may be referred to arbitration in Australia under local rules.
Arbitration is binding and replaces court proceedings.
Online dispute resolution
You may use the Australian Online Dispute Resolution platform for certain issues.
Access the ODR platform: Access the ODR platform
Applicable law and jurisdiction
Australian law governs these terms. Jurisdiction is limited to Australian courts.
Termination
We may suspend or terminate access for breaches of these terms or misuse of our services.
Changes
We may update these terms at any time. Continued use means you accept the changes.
Severability
If any term is invalid, the remainder remain in effect.
Entire agreement
These terms are the entire agreement between you and us regarding service use.
Contact details
For questions about these terms, please contact us using the information below.
Contact email: content@helorivantex.com
Contact phone: +61310163346
Mailing address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Effective date: 7 October 2025
Version: 1.0