Terms and Conditions for helorivantex.com

Please read these terms carefully before using our website or subscribing to our services. By accessing or using helorivantex.com, you agree to these terms.

7 October 2025

Acceptance of terms

By using our website or services, you confirm that you have read, understood, and agree to these terms and any future updates.

Definitions

Key terms used in these terms and conditions are defined below.

  • ‘Service’ refers to the subscription-based planning offered to users.
  • ‘User’ means any individual accessing our website or subscribing to our services.
  • ‘Content’ includes text, images, and information on helorivantex.com.
  • ‘Adviser’ is the professional assigned to support your planning needs.

Service usage

Our service is intended for Australian residents seeking ongoing planning support. Access is for personal use only.

Eligibility

Users must be at least 18 years old and reside in Australia. We do not accept users from other jurisdictions.

18+ only. Proof of age may be required.

User responsibilities

Users agree to provide accurate information and comply with these terms.

  • Keep login credentials secure and confidential.
  • Notify us promptly of any unauthorised access or security concerns.
  • Use the service for lawful purposes only.
  • Not impersonate others or provide false information.

Prohibited uses

Certain uses of our website or service are not allowed.

  • Engaging in illegal, fraudulent, or harmful activities.
  • Attempting to access or alter our systems without permission.
  • Uploading harmful content or malware.
  • Disrupting website operation or service delivery.
  • Using the service for commercial resale or redistribution.

Intellectual property

All content on helorivantex.com is owned by us or our licensors and protected by copyright. Users may not reproduce or distribute content without permission.

User content

Users may submit information during service use. All content must comply with our terms and not infringe on rights of others.

User content rights:

By submitting content, users grant us a licence to use it for service delivery and communication.

Privacy and data use

We process your personal data in accordance with our Privacy Policy. Please review it to understand how your data is used and protected. See Privacy Policy

Disclaimers and limitations

We do not guarantee outcomes or performance. Results may vary for each individual.

Important notice:

All information is general and does not constitute personal advice. Consult a professional for your situation.

Limitation of liability

We are not liable for direct or indirect losses arising from the use of our site or services.

Indemnification

You agree to indemnify us for claims arising from your use of the website or services.

Dispute resolution process

We aim to resolve disputes amicably. Please contact us first to address any concerns.

Arbitration

Disputes not resolved directly may be referred to arbitration in Australia under local rules.

Arbitration is binding and replaces court proceedings.

Online dispute resolution

You may use the Australian Online Dispute Resolution platform for certain issues.

Access the ODR platform: Access the ODR platform

Applicable law and jurisdiction

Australian law governs these terms. Jurisdiction is limited to Australian courts.

Termination

We may suspend or terminate access for breaches of these terms or misuse of our services.

Changes

We may update these terms at any time. Continued use means you accept the changes.

Severability

If any term is invalid, the remainder remain in effect.

Entire agreement

These terms are the entire agreement between you and us regarding service use.

Contact details

For questions about these terms, please contact us using the information below.

Contact email: content@helorivantex.com

Contact phone: +61310163346

Mailing address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia

Effective date: 7 October 2025

Version: 1.0