Privacy Policy for helorivantex.com

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our services.

Information we collect

We collect information to provide and improve our services.

• Personal details such as name, email address, and phone number when you contact us.
• Account login information and service usage data.
• Payment details processed securely through third-party providers.
• Technical data like browser type and device information.

How we use your information

We use your data to deliver our service and improve your experience.

• Respond to your enquiries, requests, and support needs.
• Provide access to your adviser and manage your subscription.
• Improve our website’s functionality and user experience.
• Comply with legal obligations and security requirements.

Legal basis for processing

We process your data based on legal grounds such as consent or contract.

We only use your information when permitted by law and seek your consent where required. You can withdraw consent at any time.

Sharing information

We do not sell your information. Sharing occurs only as needed to deliver our service or comply with the law.

• With trusted service providers for payment processing and website functionality.
• To comply with legal obligations or respond to lawful requests.
• With your consent, for purposes you approve in advance.

Data security

We use industry-standard security measures to protect your information. Access is restricted to authorised personnel only. Despite safeguards, no system is fully secure. We encourage you to keep your login details confidential.

Your rights

You have the right to access, correct, or delete your information.

• Request a copy of your personal information.
• Ask us to update or correct details we hold.
• Request deletion or restriction of processing.
• Withdraw consent where applicable.

Cookies

We use cookies to improve website performance and tailor content. You can manage cookies through your browser settings.

See our Cookie Policy See our Cookie Policy

Contact us

If you have questions about this policy or your data, please contact us using the information below.

Policy changes

We may update this policy as needed. Please check this page for any revisions.